Thank you for purchasing VIP upgrade ticket for Zara Larsson’s show in Japan on October 7th (Wed) and 8th (Thu) at Ebisu The Garden Hall (Tokyo). Please read the following VIP benefit details carefully.
<Schedule>
●October 7th (Wed) and 8th (Thu) at Ebisu The Garden Hall (Tokyo)
15:30-17:30 Merch presale (Priority merchandise lane available for VIP upgrade ticket holders)
18:00 – General Merchandise Sales (Priority merchandise lane available for VIP upgrade ticket holders. Merchandise will also be available for purchase after the show.)
16:00 VIPs check-in / Please come to the venue entrance
16:30 VIP entry begins in order of the serial numbers on the VIP upgrade tickets
17:00–17:30 VIP soundcheck (fans will exit the venue once the soundcheck is finished)
18:00- Doors
※All times are subject to change.
<Q&A Session During VIP Soundcheck>
A short Q&A session with Zara is planned during the VIP soundcheck. Questions for the Q&A will be selected from those submitted in advance via the forms below. Please submit a question by 12:00 PM on the day of the VIP soundcheck you will be attending.
October 7 (Wed) Show https://forms.gle/6C5VpzfFn6zMqnw67
October 8 (Thu) Show https://forms.gle/3WKKbBgMeBXUNe257
※ If your question is selected, you will be called upon to ask your question. You will be able to ask your question through an interpreter if needed.
※ Please note that submitting a question does not guarantee that it will be selected. Due to time constraints, only a limited number of questions may be answered.
<Photo Session During VIP Soundcheck>
A group photo with Zara and all guests participating in the VIP soundcheck is planned during the VIP soundcheck.
※ The photo will be taken by a professional photographer. Please follow the instructions of the staff on the day.
※ Details on how to download the photo will be provided on the day.
※ Please take responsibility for your own belongings. The organizer and venue will not be held responsible for any loss, theft, or damage to personal belongings.
※ Please note that the photo session may be cancelled at short notice depending on circumstances on the day.
<Important Notice for VIP Upgrade Tickets>
※VIP Upgrade ticket does not include an admission ticket to the show. A separate admission ticket for the same day is required for entry.
※Both the VIP Upgrade ticket and the admission ticket are required to receive the VIP benefits. Without both, the VIP Upgrade benefits will be invalid.
※Guests will be admitted to the venue in the order of the serial numbers printed on their VIP upgrade tickets. Please view the VIP-exclusive performance and Q&A session from the designated area inside the venue.
※Please come to the designated VIP meeting point at 16:00 on the day of the show.
※Any purchasers that are not present by the VIP call 16:00 will not be able to participate in the VIP activities and will not be refunded.
※At the VIP check-in, we will verify the identity of the purchaser, so please ensure you bring a valid Photo ID. Only original IDs that have not expired are acceptable. Copies or photos will not be accepted.
If the name printed on the ticket does not match the ID shown or the ID is in any way invalid, you will not be able to attend to the VIP activities and will not be refunded.
※ All accompanying guests must enter at the same time as the ticket holder. Accompanying guests will not be permitted to enter separately.
※Under no circumstances will VIP upgrade tickets be reissued.
※Please follow all staff instructions and cooperate to ensure the smooth operation of the event. Guests who fail to comply with staff instructions may be asked to leave the venue.
※Please note that the content and time are subject to change depending on circumstances on the day of the event.
※Please take responsibility for managing your valuables and personal belongings at all times.
※If you would like to give a gift to the artist, such as flowers, cards or letters, please place them in the designated box provided on the day. Please note that food, beverages, or any other consumable items cannot be accepted. For security reasons, guests are not permitted to hand gifts directly to the artist. Please follow the instructions of the staff on site, as the above arrangements may be subject to change depending on circumstances on the day.
<VIP merchandise package / VIP laminate & lanyard (autographed)>
※Merchandise details are as follows:
・Hair pin
・Bracelet
・Tote bag
・T-shirt
・Laminate & Lanyard (autographed)

※ VIP merchandise will be handed to you at VIP check-in.
※Exclusive merch will be handed out at the venue on the day of the show. Delivery or later pickup will not be available.
Please note that the above procedures may be subject to change at the discretion of the artist’s team. Please follow instructions from staff on the day of the event.
To ensure the safety of both guests and the artist, staff may ask for you cooperation throughout the event. Thank you very much for your understanding.
If you have any questions, please contact Live Nation H.I.P. at 03-3475-9999.
We sincerely look forward to seeing you at the show.